#1
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Repeated SD! failures
This has been repeatedly happening. What am I doing wrong?:
09:31:42 PM | Info | SuperDuper!, 2.8 (96), path: /Applications/SuperDuper!.app, Mac OS 10.11.4 build 15E65 (i386) | 09:31:42 PM | Info | Started on Sun, Mar 27, 2016 at 9:31 PM | 09:31:42 PM | Info | Source Volume: Nick's HD, mount: /, device: /dev/disk1, media: Nick's HD, interconnect: Internal SATA, file system: "Journaled HFS+", OS: 10.11.4 (15E65), capacity: 998.32 GB, used: 704.73 GB, directories: 273454, files: 2233114, ejectable: NO, ACLs: Enabled | 09:31:42 PM | Info | Target Volume: LaCie quadra 1TB-SD!, mount: /Volumes/LaCie quadra 1TB-SD!, device: /dev/disk4s3, media: LaCie d2 quadra, interconnect: External USB, file system: "Journaled HFS+", OS: N/A, capacity: 1000.07 GB, used: 819.68 GB, directories: 274856, files: 2269049, ejectable: YES, ACLs: Enabled | 09:31:42 PM | Info | Copy Mode : Smart Update | 09:31:42 PM | Info | Copy Script : Backup - all files.dset | 09:31:42 PM | Info | Transcript : BuildTranscript.plist | 09:31:43 PM | Info | PHASE: 1. Prepare to Copy Files | 09:31:43 PM | Info | ...ACTION: Preparing Nick's HD | 09:31:43 PM | Info | ......COMMAND => Verifying the integrity of volinfo.database | 09:31:43 PM | Info | volinfo.database OK | 09:31:43 PM | Info | ......COMMAND => Enabling permissions on Nick's HD | 09:31:43 PM | Info | File system user/group ownership enabled | 09:31:43 PM | Info | ......COMMAND => Verifying that permissions are enabled for Nick's HD | 09:31:43 PM | Info | Permissions on '/' are enabled. | 09:31:43 PM | Info | ...ACTION: Preparing LaCie quadra 1TB-SD! | 09:31:43 PM | Info | ......COMMAND => Enabling permissions on LaCie quadra 1TB-SD! | 09:31:43 PM | Info | /dev/disk1 on / (hfs, local, journaled) | 09:31:43 PM | Info | devfs on /dev (devfs, local, nobrowse) | 09:31:43 PM | Info | map -hosts on /net (autofs, nosuid, automounted, nobrowse) | 09:31:43 PM | Info | map auto_home on /home (autofs, automounted, nobrowse) | 09:31:43 PM | Info | /dev/disk2s2 on /Volumes/LaCie Porsche 2TB-TM (hfs, local, nodev, nosuid, journaled) | 09:31:43 PM | Info | /dev/disk3s2 on /Volumes/Seagate Backup Plus-1TB (hfs, local, journaled) | 09:31:43 PM | Info | /dev/disk5s2 on /Volumes/LaCie quadra 1.5TB-TM (hfs, local, journaled) | 09:31:43 PM | Info | /dev/disk5s3 on /Volumes/LaCie quadra 0.5TB-Media (hfs, local, journaled) | 09:31:43 PM | Info | /dev/disk4s3 on /Volumes/LaCie quadra 1TB-SD! (hfs, local, nodev, nosuid, journaled) | 09:31:43 PM | Error | GetMasterBlock: Error 16 from read; amount=-1, wanted=512
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iMac (27", 3.2 GHz Intel Core i5, 16 GB RAM, 1 TB HDD) • OS X (10.11.6) |
#2
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Your backup drive is in a weird state. You'll want to power off your Mac and the drive, power back up and try again.
Are you using a hub? There seem to be a lot of dries connected...at least 5, from what I can tell.
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--Dave Nanian |
#3
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Quote:
Quote:
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iMac (27", 3.2 GHz Intel Core i5, 16 GB RAM, 1 TB HDD) • OS X (10.11.6) |
#4
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Hubs, in general, are a problem with high speed drives. Not all of them, but most. I'd avoid using them.
"Exact same problem" would be weird post-powering *everything* off. Or are you saying it didn't work "overnight"? If you could, please send the log using the "Send to shirt pocket" Button so I can get all the details in there, and we'll continue in email.
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--Dave Nanian |
#5
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I followed your instructions: I shut down the iMac and turned off the drive last night. This morning, I powered up the iMac, turned on the backup drive (which is connected directly to the iMac), attempted to do a backup, and received the same exact error message.
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iMac (27", 3.2 GHz Intel Core i5, 16 GB RAM, 1 TB HDD) • OS X (10.11.6) |
#6
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Please send the log as requested, Nick. Thanks.
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--Dave Nanian |
#7
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Something is grossly wrong...The LaCie quadra drive is not showing up on the desktop. Disk Utility sees it as an external Uninitialized drive; and when I run Disk First Aid, Disk Utility claims "Operation successful." To make matters worse, there seems to be confusion with other hard drives.
(I'll send the log momentarily.)
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iMac (27", 3.2 GHz Intel Core i5, 16 GB RAM, 1 TB HDD) • OS X (10.11.6) |
#8
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I tried to send the log, but got a drop-down window indicating "Error during copy."
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iMac (27", 3.2 GHz Intel Core i5, 16 GB RAM, 1 TB HDD) • OS X (10.11.6) |
#9
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Yes... that window is how you send the log.
The fact that the drive isn't showing up implies that it failed (which is what we were getting too)...
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--Dave Nanian |
#10
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So there's nothing to salvage....it's an "Uninitialized paperweight?" (I need to buy a new SD!@ drive?)
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iMac (27", 3.2 GHz Intel Core i5, 16 GB RAM, 1 TB HDD) • OS X (10.11.6) |
#11
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I need to see the log, Nick - without that it's very hard to comment further.
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--Dave Nanian |
#12
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Quote:
09:31:42 PM | Info | SuperDuper!, 2.8 (96), path: /Applications/SuperDuper!.app, Mac OS 10.11.4 build 15E65 (i386) | 09:31:42 PM | Info | Started on Sun, Mar 27, 2016 at 9:31 PM | 09:31:42 PM | Info | Source Volume: Nick's HD, mount: /, device: /dev/disk1, media: Nick's HD, interconnect: Internal SATA, file system: "Journaled HFS+", OS: 10.11.4 (15E65), capacity: 998.32 GB, used: 704.73 GB, directories: 273454, files: 2233114, ejectable: NO, ACLs: Enabled | 09:31:42 PM | Info | Target Volume: LaCie quadra 1TB-SD!, mount: /Volumes/LaCie quadra 1TB-SD!, device: /dev/disk4s3, media: LaCie d2 quadra, interconnect: External USB, file system: "Journaled HFS+", OS: N/A, capacity: 1000.07 GB, used: 819.68 GB, directories: 274856, files: 2269049, ejectable: YES, ACLs: Enabled | 09:31:42 PM | Info | Copy Mode : Smart Update | 09:31:42 PM | Info | Copy Script : Backup - all files.dset | 09:31:42 PM | Info | Transcript : BuildTranscript.plist | 09:31:43 PM | Info | PHASE: 1. Prepare to Copy Files | 09:31:43 PM | Info | ...ACTION: Preparing Nick's HD | 09:31:43 PM | Info | ......COMMAND => Verifying the integrity of volinfo.database | 09:31:43 PM | Info | volinfo.database OK | 09:31:43 PM | Info | ......COMMAND => Enabling permissions on Nick's HD | 09:31:43 PM | Info | File system user/group ownership enabled | 09:31:43 PM | Info | ......COMMAND => Verifying that permissions are enabled for Nick's HD | 09:31:43 PM | Info | Permissions on '/' are enabled. | 09:31:43 PM | Info | ...ACTION: Preparing LaCie quadra 1TB-SD! | 09:31:43 PM | Info | ......COMMAND => Enabling permissions on LaCie quadra 1TB-SD! | 09:31:43 PM | Info | /dev/disk1 on / (hfs, local, journaled) | 09:31:43 PM | Info | devfs on /dev (devfs, local, nobrowse) | 09:31:43 PM | Info | map -hosts on /net (autofs, nosuid, automounted, nobrowse) | 09:31:43 PM | Info | map auto_home on /home (autofs, automounted, nobrowse) | 09:31:43 PM | Info | /dev/disk2s2 on /Volumes/LaCie Porsche 2TB-TM (hfs, local, nodev, nosuid, journaled) | 09:31:43 PM | Info | /dev/disk3s2 on /Volumes/Seagate Backup Plus-1TB (hfs, local, journaled) | 09:31:43 PM | Info | /dev/disk5s2 on /Volumes/LaCie quadra 1.5TB-TM (hfs, local, journaled) | 09:31:43 PM | Info | /dev/disk5s3 on /Volumes/LaCie quadra 0.5TB-Media (hfs, local, journaled) | 09:31:43 PM | Info | /dev/disk4s3 on /Volumes/LaCie quadra 1TB-SD! (hfs, local, nodev, nosuid, journaled) | 09:31:43 PM | Error | GetMasterBlock: Error 16 from read; amount=-1, wanted=512
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iMac (27", 3.2 GHz Intel Core i5, 16 GB RAM, 1 TB HDD) • OS X (10.11.6) |
#13
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Please send it with the button in the app. Thank you.
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--Dave Nanian |
#14
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The last time I tried to do that, I was unsuccessful: I received a drop-down "Error during copy" window.
I just attempted to run another SD! backup, but since the drive doesn't show up on the desktop, I can't, and therefore can't generate a new log and "send it with the button in the app".
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iMac (27", 3.2 GHz Intel Core i5, 16 GB RAM, 1 TB HDD) • OS X (10.11.6) Last edited by Nick; 04-01-2016 at 09:56 AM. |
#15
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Yes, the "Error during copy" sheet is exactly what should happen when you send the log. You then fill out the subject, description and make sure your email is there, then send it in.
If these have been manual copies, use Window > Show Log to open the log then send it in.
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--Dave Nanian |
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