Shirt Pocket Discussions  
    Home netTunes launchTunes SuperDuper! Buy Now Support Discussions About Shirt Pocket    

Go Back   Shirt Pocket Discussions > SuperDuper! > General

 
 
Thread Tools Rate Thread Display Modes
Prev Previous Post   Next Post Next
  #7  
Old 05-17-2007, 07:17 PM
ReddSmith ReddSmith is offline
Registered User
 
Join Date: May 2007
Posts: 10
Called Apple Support

Called Apple Support about this. I talked with "Jamie" for a half hour, mostly on hold while she researched this issue. Her answer was that I can't use DU Restore from the install disc to create a clone, and that third-party software like Carbon Copy Cloner (Blasphemy!) should be used. I wanted more details and she forwarded my call to a "specialist". The specialist wanted to know why I desired to run DU from the install disc, rather than from the running system. (I agree this can be done, I have done it successfully, as far as I can determine.) Then he, too, needed to research and consult about this issue, while I remained on hold for another half hour. His verdict was that, if the source and destination fields cannot be filled-in, effectively disabling the Restore function, then it is intentional, and not a bug. He had no explanation as to why this would be so, but suggested the software engineers must certainly have a reason. I said I believed this function worked in the past, but then he called me on this and asked for the install disc OS version (such as 10.3.x) which worked, and I couldn't tell him. He also posited that DU would be the same on all Tiger versions (10.4.x), so a newer disc set wouldn't make any difference.

Bottom line - I'm not getting updated discs because my old ones are apparently just fine...ha ha.
Reply With Quote
 


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Unable to restore using disk utility mattone General 4 05-11-2007 08:38 AM
Undersized disk image and a Boot Camp-related backup question garybollocks General 3 10-23-2006 02:07 PM
SuperDuper Backup of AES 128 Encrypted Disk Image rwg4 General 3 11-30-2005 11:28 AM
Disk Utility problem after cloning macWish General 38 10-01-2005 02:08 PM
Disk errors repoted using SD yet Disk Utility works fine. s_dup General 5 08-22-2005 09:02 AM


All times are GMT -4. The time now is 05:09 PM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2022, vBulletin Solutions, Inc.