Maxtor One Touch Plus 4 not found

[Randall]

Originally Posted by dnanian

Use Finder's Go To Folder command to open

/Volumes

on the source. Any folders in there (not aliases or links)?

When my back up drive must have been failing, my Mac HD mysteriously gained many GB after SD ran so I moved a lot of folders(images only) to my external drive to free up space. At that time, I never thought of looking for duplicates. Then, I made a mistake and had sd copy from Mac HD to my external, not the back up, emailed SD for help and clicked "STOP". After that, I found duplicate files of all kinds on my external drive and placed them in the trash. I assume that is because of the aborted copy. SD told me to follow the above instructions but I don't know what I'm supposed to type in the box. Also, I believe the back up drive was failing for weeks(I schedule SD once/week) and am afraid thousands of image files may well be damaged so that's why I don't throw out the trash.

Sorry for this lengthy correspondence--I can't believe you are willing to take the time to help me. thanks very much. Randall