Backup Failed - See Error Message

[rwg4]

Hi,

I don't use Apple mail so I can't email you for support. Here is the error message I just got while doing a Smartupdate:

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| 05:08:11 PM | Info | SuperDuper!, 2.1 (77), path: /Applications/SuperDuper!/SuperDuper!.app, Mac OS 10.3.9 build 7W98 (ppc)
| 05:08:11 PM | Info | Started on Sun, Mar 26, 2006 at 5:08 PM
| 05:08:11 PM | Info | Source Drive: Macintosh HD, mount: /, device: ST9100823A, interconnect: Internal ATA, file system: "Journaled HFS+", OS: 10.3.9 (7W98), capacity: 93.04 GB, used: 19.37 GB, directories: 54667, files: 214514, ejectable: NO, ACLs: Disabled
| 05:08:11 PM | Info | Target Drive: RG PowerBook, mount: /Volumes/RG PowerBook, device: Maxtor OneTouch II, interconnect: External FireWire, file system: "Journaled HFS+", OS: 10.3.9 (7W98), capacity: 139.62 GB, used: 18.91 GB, directories: 54624, files: 213823, ejectable: NO, ACLs: Disabled
| 05:08:11 PM | Info | Copy Mode : Smart Update
| 05:08:11 PM | Info | Copy Script : Backup - all files.dset
| 05:08:11 PM | Info | Transcript : BuildTranscript.plist
| 05:08:11 PM | Info | PHASE: 1. Prepare to Copy Files
| 05:08:11 PM | Info | ...ACTION: Preparing Macintosh HD
| 05:08:11 PM | Info | ......COMMAND => Verifying the integrity of volinfo.database
| 05:08:11 PM | Info | volinfo.database OK
| 05:08:11 PM | Info | ......COMMAND => Enabling permissions on Macintosh HD
| 05:08:12 PM | Info | Refreshing Disk Arbitration ...
| 05:08:12 PM | Info | ......COMMAND => Verifying that permissions are enabled for Macintosh HD
| 05:08:12 PM | Info | Permissions on '/' are enabled.
| 05:08:12 PM | Info | ...ACTION: Preparing RG PowerBook
| 05:08:12 PM | Info | ......COMMAND => Enabling permissions on RG PowerBook
| 05:08:12 PM | Info | Refreshing Disk Arbitration ...
| 05:08:12 PM | Info | ......COMMAND => Verifying that permissions are enabled for RG PowerBook
| 05:08:12 PM | Info | Permissions on '/Volumes/RG PowerBook' are enabled.
| 05:08:12 PM | Info | ......COMMAND => Verifying that RG PowerBook ACL support matches Macintosh HD
| 05:08:12 PM | Info | ......COMMAND => Disabling Spotlight search indexing on RG PowerBook
| 05:08:12 PM | Info | Indexing state is unknown because RG PowerBook is not a 10.4 Volume
| 05:08:12 PM | Info | PHASE: 2. Copy Files
| 05:08:12 PM | Info | ...ACTION: Copying files from Macintosh HD to RG PowerBook
| 05:08:12 PM | Info | ......COMMAND => Cloning Macintosh HD to RG PowerBook
| 05:08:14 PM | Info | Copying different files with delete using script: /Users/robgraham/Library/Application Support/SuperDuper!/Copy Scripts/Standard Scripts/Backup - all files.dset
| 05:08:14 PM | Info | Loading 19 commands from copy script /Applications/SuperDuper!/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude system temporary files.dset
| 05:08:14 PM | Info | Loading 6 commands from copy script /Applications/SuperDuper!/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude system cache files.dset
| 05:08:14 PM | Info | Loading 1 commands from copy script /Applications/SuperDuper!/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude Norton FileSaver files.dset
| 05:08:14 PM | Info | Loading 2 commands from copy script /Applications/SuperDuper!/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude Spotlight search index.dset
| 05:08:14 PM | Info | Loading 0 commands from copy script /Users/robgraham/Library/Application Support/SuperDuper!/Copy Scripts/Standard Scripts/Backup - all files.dset
| 05:08:14 PM | Info | /
| 05:08:16 PM | Info | /bin
| 05:08:16 PM | Info | /usr
| 05:08:25 PM | Info | /Users
| 05:08:45 PM | Info | /.Trashes
| 05:08:45 PM | Info | /.vol
| 05:08:45 PM | Info | Ignoring /.vol
| 05:08:45 PM | Info | /Applications
| 05:10:14 PM | Info | /automount
| 05:10:14 PM | Info | /Network
| 05:10:14 PM | Info | /cores
| 05:10:14 PM | Info | /System
| 05:11:18 PM | Info | WARNING: Caught I/O exception(14): Bad address
| 05:11:18 PM | Info | WARNING: Source: /System/Library/PreferencePanes/Expose.prefPane/Contents/Resources/no.lproj/ExposePane.nib/classes.nib, lstat(): 0
| 05:11:18 PM | Info | WARNING: Target: /Volumes/RG PowerBook/System/Library/PreferencePanes/Expose.prefPane/Contents/Resources/no.lproj/ExposePane.nib/classes.nib, lstat(): 0
| 05:11:18 PM | Info | Attempting to copy file using ditto.
| 05:11:18 PM | Error | ditto: /System/Library/PreferencePanes/Expose.prefPane/Contents/Resources/no.lproj/ExposePane.nib/classes.nib: Result too large
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I have done many backups before and have never had a problem. Do you have any suggestions as to how to fix this. Thank you!

[dnanian]

Sure. A "bad address" error usually means something's wrong with the source drive. I'd suggest that you boot from your Panther install CD and run Disk Utility from the Installer menu (the bold one that says "Installer" next to the Apple menu at the top of the screen).

Once there, use the First Aid tab to repair the drive, using the buttons on the right (NOT Repair Permissions on the left). Repeat until no problems are found, then try again.

[rwg4]

Dave,

Thanks for your help! I fixed the hard drive and was able to back it up with your suggestions. Thanks for the great service!

[dnanian]

Glad those steps were able to get you going again.