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  #1  
Old 05-12-2005, 04:47 PM
stevea stevea is offline
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PROBLEM: Backup copy won't boot computer

Copied startup disk (not current startup disk) containing OS X and OS 9.

OS X and OS 9 on the backup copy appear in System Preferences:Startup Disk, but they will not startup the computer.

SuperDuper 1.5.5 (v74)
OS X 10.3.9
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Last edited by stevea; 03-10-2011 at 11:46 AM.
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  #2  
Old 05-12-2005, 04:55 PM
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dnanian dnanian is offline
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OK, Steve. Please make sure the drive is attached, and send a System Profiler report to support. (Generate it by running System Profiler, and choosing File | Save. Save to XML, then email in with the info above.)
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Old 05-12-2005, 05:05 PM
stevea stevea is offline
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Can you be more specific about info you are looking for?

I would like to help, but don't want to send complete profile.
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Last edited by stevea; 03-10-2011 at 11:46 AM.
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Old 05-12-2005, 05:17 PM
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dnanian dnanian is offline
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Might I ask why? There's nothing especially troublesome in there.
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Old 05-12-2005, 05:20 PM
stevea stevea is offline
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I don't wish to share the information, that's all.
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Last edited by stevea; 03-10-2011 at 11:47 AM.
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  #6  
Old 05-12-2005, 05:31 PM
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dnanian dnanian is offline
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Well, it's difficult for me to diagnose this without most of the information in the report.

At the very least, I need a full list of your FireWire, USB and ATA devices -- in fact, all the hardware parts are pretty much required.

I'd also need a list of all extensions and installed software.

Finally, your System and Console logs.

If you wish to bundle those up outside a report and send that in, that'll be fine. But, without that, it's very hard for me to determine the potential causes for this kind of problem.
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