why not post solutions in forum
I've been having a similar problem (a couple problems, actually) and have been searching the forums for possible solutions. I've come across a number of posts where Shirt Pocket support responds by saying "send me an email and we'll try to help."
I appreciate that they are so willing to be helpful, but why not use the forum to conduct the dialog so that a knowledgebase is created to help others having similar issues?
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